Refund & Return Policy

Refund & Return Policy

At DIYPinkKinds, we want customers to be satisfied with their shopping experience. If there is an issue with your order, please contact us so we can review the situation.

Return Requests

Before returning any item, please contact us by email for return instructions.

Email:
enolaszychowski33874@outlook.com

Please include your order number, the reason for the return request, and supporting photos or videos if the product arrived damaged, defective, or incorrect.

Return Condition

Items should generally be returned unused, in their original condition, and with the original packaging and included accessories where applicable.

Products that have been significantly used, modified, damaged after delivery, or returned without authorization may not qualify for a refund.

Damaged, Defective, or Incorrect Products

If your item arrives damaged, defective, or different from the product you ordered, please contact us as soon as possible.

We may request photographs or videos showing the product, packaging, shipping label, and reported issue so that we can review your claim.

Refunds

If a refund is approved, it will generally be issued to the original payment method used for the purchase.

After a refund has been issued, your bank, credit card company, or payment provider may require additional processing time before the funds appear in your account.

Order Cancellations

If you wish to cancel an order, please contact us as soon as possible.

We will attempt to cancel orders that have not yet entered fulfillment or shipping.

Once an order has been processed or shipped, cancellation may no longer be possible.

Return Shipping

Please do not send products to our business address or any other address without first receiving return instructions from us.

The appropriate return address may vary depending on the product, warehouse, supplier, or fulfillment location.

Refund Processing

Approved refunds will be returned to the original payment method.

The time required for a refund to appear in your account may vary depending on your financial institution or payment provider.

Contact

For return or refund assistance, please contact:

enolaszychowski33874@outlook.com

Website:
https://diypinkkinds.com